Refund policy

Refund Policy

At Miravure, we want you to be completely satisfied with your purchase. If you are not fully satisfied, we are here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Items that have been used, damaged, or altered

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7–10 business days.

Exchanges

If you received a defective or damaged item, we will exchange it at no additional cost. Please contact us within 7 days of receiving the item.

Shipping Costs for Returns

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at: support@Miravure.store